In this video, we explain what the menu item "Support" includes.
You can find the "Support" item in the menu bar on the left side. By clicking on it,
the slate opens, a kind of drawer with more menu items,
in which all relevant help pages of the learning platform are linked.
Depending on the user group, for example teachers or students,
you will see different aspects in this slate. Teachers see the links to the pages "Digital Teaching", "Support for Teachers" on the German
and English version of our "Digital Teaching Toolbox", to the "Forum for Teachers",
where questions about ILIAS can be asked, and to the category "Copyright Issues, OER and Privacy",
where information on the new Copyright in Knowledge Societies Act and other materials can be found.
Students see a slightly different version and are shown a separate "Forum for Students", instead of the "Forum for Teachers",
which is not as intensively maintained, but rather intended for mutual support with questions about ILIAS.
In addition, students can access the categories "Digital Learning", "Support for Students",
and "Support for Student Tutors" directly through the slate. The category "Copyright Issues, OER and Privacy" is not displayed here.
If you want to learn more about the functions and features of the learning platform,
we recommend our other explanatory videos and the "Digital Teaching Toolbox".
If you have any further questions afterwards, please do not hesitate to contact us by e-mail: ilias@rz.uni-freiburg.de.